Piscataway, N.J. Office
Database Marketing Analyst
- Status/Type: Full-time
- Experience: Below
- Hours/Shift: First shift
- Contact: Tom Melfe
- Send Resumes to: .(JavaScript must be enabled to view this email address)
The database marketing analyst will be responsible for all processing and administrating functions relating to client requests, reporting, and related programs.
The primary functions of this position will include:
- Responsible for the overall day-to-day communications with our clients, coordination and internal facilitation of client-specific business rules, processes and requests.
- Responsible for managing all aspects of the client relationship.
- Participate in all relevant client meetings.
- Initiates or recommends the necessary activities to quickly resolve issues or road-blocks that occur and escalates any major road-blocks or risk factors to upper management.
- Act as the single point of contact for clients to resolve concerns and issues.
- Accountable for final deliverables. Perform QA functions on reports to identify inconsistencies, communicate issues and manage to resolution.
- Maintain production updates and status communication with internal team and clients.
- Act as an active team participant by communicating project issues or problems. Keep team members apprised of all activities related to the project. Participate in project and perform other duties as assigned.
Requirements:
- Minimum three years' customer service and project management experience is required.
- Must be detail and quality oriented with superb organizational skills, strong follow-through, and the ability to multi-task and prioritize assignments.
- Must be self-motivated with high energy and be able to consistently generate quality work-product in a timely manner.
- Excellent oral and written communication skills.
- Possess the ability to work both independently and with groups.
- Expertise in MS Office suite. Understanding of and experience with relational databases and basic SQL skills a plus.
- B.S. in Marketing, Management, or equivalent experience.
When responding please include an MS Word version of your resume plus your salary requirements.
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