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"After the mail and promotion drops, how do you fulfill your customers' wishes? Driving and managing inquiries is our business."
Lannie Hann
Senior Vice
President,
Sales & Marketing, Fulfillment Services
 
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How will you turn new customer interest into sales? Can you answer all their calls? Will you need interactive voice response? Live operators? Direct-fax, -email, -USPS or -web-site ordering? Caging? And who'll track inventory, requests, orders -- and get them all picked, packed, shipped and accounted? Who can do it all from one secure location?

For Fortune 50 companies in service and pharmaceutical industries, the answer is: Direct Group. Literature fulfillment -- whether stocked or printed on demand in full color -- with or without premiums and samples leave Direct Fulfillment every day. We're PDMA-compliant and licensed for prescription drug sampling. We've built whole campaigns for clients: conceived, developed, implemented, couponed, mailed, fulfilled, validated and issued rebate checks for new and continuing products -- and designed and managed the database to track the whole process. We've also hand assembled, reworked and mailed on deadline some of the most outlandish packages you can imagine.

But, then again, we like to imagine. Tell us about your project.

 
 
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